For businesses looking to leverage AI without substantial investment, several free tools provide valuable features to improve customer service. here, we’ll explore some of the best free AI tools available for customer support.
Zendesk’s AI capabilities include automated ticket routing, intelligent suggestions for agents, and chatbots that assist customers in real-time
A popular customer support solution that provides a free plan with AI-driven features, including automated ticket assignment, response suggestions, and workflow automation.
Zoho Desk’s AI assistant, Zia, helps with tasks such as sentiment analysis, response recommendations, and predicting ticket trends.
The platform is designed for ease of use, making it ideal for startups and small businesses looking to improve customer engagement and support.
A leader in AI-powered customer messaging and support services, LivePerson provides tools for automating customer interactions through chatbots and AI assistants.
The platform is designed to support marketing, sales, and support teams, making it a versatile solution for improving customer relationships.
A customer engagement platform that provides a free plan with AI chatbots for automating conversations and support.
A live chat platform that offers AI-powered features for enhancing customer support. Olark includes tools for automating chat responses, analyzing customer interactions, and routing chats to the appropriate support agents.
Tidio’s AI tools help businesses automate responses to common inquiries, engage with customers proactively, and analyze chat data to improve service quality.
Freshchat offers intelligent chatbots, automated workflows, and predictive analytics to help businesses manage customer inquiries efficiently